Communication Tips - Asking the right questions
Identifying When To Ask More QuestionsWhether in a sales discussion or typical business communication, there are certain times when asking one more question makes a vital difference to your chance at a good outcome. When it comes to asking questions, it’s quality that matters most. In this video, Jane discusses the importance of identifying when one more question could be the lever that alters the course of your conversation for the better.
Four Important Times To Ask Another QuestionProfessional communication is a skill that takes practice. Learning how to identify these potential pivot points in a conversation and knowing how to ask the right questions can help you get the answers you need. Here are four common and important times you can benefit from asking another question:
1. Clarify TerminologyWhen a buzz word or specific terminology is used in a conversation, it never hurts to confirm their meaning.
2. Yellow LightsLearn to identify these triggers, and put the onus on the other person to determine the direction of your conversation.
3. Confirm Decision-Making CriteriaWhen faced with vague questions, learn to leverage it for clarity on the qualifying criteria, expectations or standards.
4. Address BlockersWhen an obstacle is clearly acknowledged, take the opportunity to face it directly and work towards a solution for it.
Watch Jane’s video for common examples of these four conversation points and how to address them like a pro.