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In this powerful episode of CEOs Unscripted, host Jane Gentry sits down with Brad Stevens, founder and CEO of Outsource Access, to explore his remarkable journey from serial entrepreneur to building a 500-person remote workforce in the Philippines—all while navigating a global pandemic.
What You’ll Learn
- The Remote Leadership Framework – How to build culture, maintain communication, and drive performance with 500 employees in another country
- Scaling Without Implosion – The systems, frameworks, and leadership principles that enabled 4.5 years of hypergrowth
- The Onboarding Advantage – Why most companies fail at onboarding and Brad’s 90-day playbook that actually works
- Level 5 Leadership in Action – Practical applications of Jim Collins’ principles for mid-market CEOs
Key Takeaways for Mid-Market CEOs
- ✅ The EOS framework combined with the Four Disciplines of Execution creates accountability and clarity
- ✅ Recognition matters more than you think—Brad spends 10–15 hours each month writing personal welcome messages
- ✅ A simple 2-question exercise reveals your biggest business constraints in a single survey
- ✅ Why onboarding takes 90 days (not 2 weeks) and how to structure it for success
- ✅ Ferrari intensity doesn’t work with cargo ship reality—how to manage expectations during hypergrowth
Whether you’re managing remote teams, scaling rapidly, or struggling with onboarding, this episode delivers battle-tested frameworks from a CEO who grew 500 employees across the world during a pandemic.
Key Timestamps
Resources Mentioned
Books & Frameworks
- Good to Great – Jim Collins
- Built to Last – Jim Collins
- The Four Disciplines of Execution – Stephen R. Covey
- The 21 Irrefutable Laws of Leadership – John C. Maxwell
- Who Not How – Dan Sullivan
- The Four-Hour Workweek – Tim Ferriss
- Predictable Success – Les McKeown
Content & Programs
- Alex Hormozi – Content and Programs
ABOUT THE GUEST:
Brad Stevens is the founder and CEO of Outsource Access, a company that helps small to medium-sized businesses integrate talented offshore staff from the Philippines to drive scale and profitability. Since launching in 2019, Brad has grown the company to 500 employees across 85 different industries, building a distributed workforce model before the pandemic made it necessary.
A Wharton graduate and serial entrepreneur for 25 years, Brad has built and sold companies in pharmaceuticals, nutritional supplements, teeth whitening products, and now outsourcing. He’s a 14-year member of EO (Entrepreneurs’ Organization) and served as President of EO Atlanta. Brad is passionate about level 5 leadership, systematic onboarding, and proving that remote teams can build exceptional culture and deliver outstanding results.
