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Business consultant & CEO advisor Jane Gentry lends her expertise in these articles on strategy and leadership.

Growing Pains Aren’t a Symptom of Failure

They’re a Sign You’re Ready for What’s Next

You’re growing fast. Revenue’s up. Headcount’s climbing.  So why does everything feel harder—not easier?

In the early days of a business, growth feels like momentum.  You move fast. You know your customer. You wear multiple hats. You get things done.

But somewhere between $20M and $100M, something shifts.  Meetings multiply. Decisions drag. Roles blur. Culture thins.  And what once felt like traction starts to feel like tension.

Sound familiar? You’re not broken.  You’re just growing.

What Mid-Market Leaders Feel (But Rarely Say Out Loud)

In my first eight months running a mid-market company, I saw it firsthand:  The executive team was made up of smart, committed people. The company was profitable. But decisions crawled, culture felt fragmented, and everyone wore too many hats.

There wasn’t a lack of effort.  There was a lack of design.

What I learned—and now teach—is this: You don’t scale by doing more. You scale by executing differently.

The Invisible Threshold You’re Crossing

Mid-market growth often feels like a game you were winning—until the rules changed.

That’s because you’ve crossed the instinct-to-infrastructure threshold.  And unless your operating system evolves, you risk stalling out.

Here’s where it usually shows up:

  • Meetings become your primary method of coordination
  • The founder becomes the bottleneck for every critical decision
  • Leaders below the top level aren’t really leading
  • Culture starts to fracture as new people come in
  • Everything takes longer than it should—and no one can say why

The culprit? Not bad people. Not bad strategy.  Just outdated execution architecture.

The Five Pressure Points of Mid-Market Scale

5 Pressure Points | Atlanta Business Consulting

These aren’t just pain points—they’re signals that your business is ready to operate at a higher level.

1. Decision Velocity

When everything requires consensus or approval, execution slows to a crawl.  Worse? Leaders start avoiding decisions altogether.

💡 Reframe: You’re not removing control—you’re creating freedom within guardrails.

One client restructured their decision-making into just three categories:  “Inform me,” “Run it by me,” and “Don’t bother me.”  Within 60 days, they cut their decision-cycle time in half.

2. Leadership Capacity

Most managers are promoted for competence, not coachability.  But middle management is where execution either accelerates or dies.

💡 Reframe: Don’t just develop leaders—design conditions where they choose to grow.

We built a growth path for one client’s department heads tied to KRAs—not tenure.  Within 90 days, two mid-level leaders moved from reactive to strategic ownership.

3. Cross-Functional Integration

If planning, metrics, or incentives are siloed, your execution will always break at the seams.

💡 Reframe: Cross-functional problems can’t be solved inside functional boundaries.

At one firm, the sales and ops teams were both high-performing—but out of sync.  A shared weekly planning sprint with joint metrics realigned both in just 3 weeks.

4. Cultural Alignment

Your early culture was modeled behavior and proximity.  That doesn’t scale. Values must now be systematized, not just spoken.

💡 Reframe: Culture isn’t what you say—it’s what gets rewarded, repeated, and retained.

A company with strong founder values embedded those into hiring scorecards, onboarding scripts, and peer recognition. It became measurable, not mythical.

5. Process Scalability

Process isn’t bureaucracy. It’s the only way to scale without burnout.  But overbuilding systems too early slows growth. It’s a balance.

💡 Reframe: Process isn’t a control system—it’s a clarity system.

A $45M manufacturer grew to $150M by simplifying just 5 core workflows—one per quarter—rather than launching a full reorg.

This Isn’t About More Hustle. It’s About Better Design.

Scaling companies don’t need more effort.  They need an execution system built for complexity.

One where:

  • People know what decisions they own
  • Managers lead—not just manage
  • Teams row in the same direction
  • Values show up in actions
  • Operations support growth instead of choking it

That’s the architecture of scale.

What’s Your Execution System Telling You?

If your team is working hard but progress feels heavy, you’re not off track.  You’re on the edge of a new stage.  But what got you here won’t get you there.

What’s the pressure point that resonates most with your company right now? Decision velocity? Cross-functional chaos? A leadership bench that needs building?  

Ready for Change?

Contact us to book a complimentary 30-minute consultation.

Meet Jane

ABOUT JANE GENTRY

Jane Gentry has had a successful 30-year career as a CEO, Business Consultant, Executive Coach, and Keynoter. Jane formed her practice in 1999 and since then has partnered with her clients to improve growth, profitability, client retention, employee retention, leadership capabilities and business value.

Jane leverages strategies including the proprietary Value Blueprint to enable business owners and leaders to successfully create healthy organizations, plan for succession or sell their businesses for the highest possible market value. Jane is considered one of the top voices in leadership and sales.