Manage the Critical Intersection Between Technology and Relationships with Social Intelligence

What is Social Intelligence?

Without social intelligence, your organization is likely seeing:

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    Cross Generational Disconnect and Lack of Engagement

    Re-Engaging Your Workforce

    71% of Millennials in the workforce are disengaged. Does it matter? It does. Millennials represent one third of todays workers. Because they tend to leave a job within three years, employers are reticent to develop them – and yet, development is exactly the strategy for engaging them and keeping them.

    Millennials rate Communication/Influencing, Relationship-building, Developing Others (leadership) as their three most needed skills. This is the first generation where Social Intelligence lagged behind technological intelligence.

    If you have an engagement problem, its likely that:

    • Your leaders still believe in transactional leadership
    • You have a cross-generational disconnect that hasn’t been addressed
    • Your systems and processes create barriers to engagement

    Click Here to learn how Jane can help.

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    Stagnant or Declining Client Growth

    The first argument from the sales force when sales are lost is often the stagnant economy or the pricing structure of their products or services. Usually, neither is at the root. All things being equal, the way that you engage your customer will determine your success every time.  Customers have convinced you that it is all about the math and, in fact, they believe their own story. But, studies consistently show that the math has less to do with the outcome than your ability to influence and persuade.

    Declining growth is  a symptom of poor Social Intelligence. Have you had your hunters sell you into your biggest clients only to then hand them off to account teams who don’t have the skills to develop the relationship? Delivering on promises and managing tactics isn’t what grows your existing accounts . Your clients expect this – you get no bonus points here. Socially intelligent account teams who have a strategy to grow client relationships delineates you in a commoditized market.

    Click Here to learn how Jane can help.

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    Unproductive Project Teams

    Aligning Teams for Success

    The best strategy for working across generations is to develop universal processes that are the litmus test for the desired behavior.

    Are you experiencing:

    • Misalignment between your team members?
    • Lack of engagement?
    • Socially unintelligent teams across generations?
    • Miscommunication among employees?

    Click Here to see how Jane can help.

How We Solve for Social Intelligence

Manage the Critical Intersection Between Technology and Relationships with Social Intelligence.

Looking for an engaging speaker at your next event? Jane speaks at conferences around the world.

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Clients Who Love Jane

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In Their Words

Jane and her approach to business have become part of our culture. You can see her influence at a variety of levels within our organization. Our sales people perform their roles with a sophistication that we never experienced before working with Jane. The bottom line is that we are winning bigger accounts and more business.

– Vice President and General Manager, Czarnowski

Jane is a valued member of our team. She’s learned our company, our culture and our customers as well as any of our own people. Her experience and knowledge have helped us to connect better with our internal and external customers. As a result of her contributions, our sales team has reached a level that distinguishes us in the marketplace.

– Franchise Network Director, MilliCare Textile and Carpet Care

Our Interface Conference was a striking success! Your message was perfect for our group and stole the show receiving overwhelming positive scores from our audience. Many of our clients and employees told me afterwards that they are looking forward to implementing your insights and ideas. There is no doubt you had a major impact on the audience. I hope you’ll be able to join us again at a future event.

– CEO, Avalon