Sales

The Art of the Close

I attended a meeting with some potential clients.  After we had danced through a series of topics about their company, their challenges and my company, I asked, “What have we not covered that might be important to you in making your decision?” The prospect said, “Great closing question, Jane”.  I smiled to myself.  My intent …

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The Eyes Have It

I have been slighted twice lately.  The first was recently on a plane. I was engrossed in a conversation with my seatmate.  Another passenger interrupted us to make an introduction to my traveling companion.  My companion said, “I’d like to introduce you to Jane”.  The passenger, said “Hello” and never once looked at me. Now, …

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I’m Sorry, But…

Kevin, had a horrible week. He found out that his company was over 90 days on paying some third-party providers for a project with his largest client. The third-party companies were selected by, and considered partners of his client.  Kevin battled internally for a week to resolve the issue quickly and kept hitting roadblocks. The …

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